Premium piqué polo shirt "Cherry" with high-quality embroidery
Premium piqué polo shirt "Cherry" with high-quality embroidery
Product details
Size chart
Shipment
🔄 Returns & Exchanges – Fair Play for the Crew
Does a piece not fit perfectly, or did you imagine it differently? No stress. You have 14 days from receiving your package to send it back to us. To ensure a smooth process for both of us, here are the rules of the game:
👕 Stay Fresh: The Condition of the Goods
You can, of course, try on your new item to check the fit – just like in a changing room. The only important thing is that the piece must be unworn, unwashed, and in absolutely perfect condition upon return.
🚨 Important Rule:
If a tag or hygiene seal is attached to the product, please make sure to leave it on! If it's torn off, we unfortunately cannot accept the return.
🌱 Sustainability & Our Print-on-Demand Promise
You know: We don't have huge warehouses full of fast fashion. Your clothing item was printed exclusively and freshly for you. Every return burdens the environment and us as a small label. Our request to you: Before your next order, always briefly check our size guides to avoid unnecessary returns and CO₂. Together, we make streetwear more sustainable!
💸 The Costs
As an independent label from Vienna, we unfortunately cannot offer free returns like the large shipping giants. In this case, you bear the postage costs for the return shipment yourself.
📦 How the Return Works:
So that we can quickly assign your return, we handle it very simply via our returns center:
- Register return: Click here on account.blackursus.at and simply log in with the email address of your order (you don't need a password).
- Select items: Choose the pieces you want to return and click "request".
- To the Post Office: As soon as we have briefly approved your request, pack the items securely and send the package (sufficiently stamped) directly to our headquarters:
Black Ursus E-Commerce e.U.
Wareneingang/Retoure
Karl-Popper-Straße 5/36
1100 Wien
Österreich
🛠 Damaged or Faulty Goods?
Did something go wrong with the print, or did the package arrive damaged? Then you often don't even have to send it back to us! In this case, simply send us an email directly with a photo of the defect to support@blackursus.at and we will immediately arrange for a free replacement for you.
Need Help?
If the returns center is stuck or you have questions about your return, just send an email to support@blackursus.at – we will help you personally!
Once the package has arrived and been checked, we will refund the purchase price to your original payment method
return
🔄 Returns & Exchanges – Fair Play for the Crew
Does a piece not fit perfectly, or was it not what you expected? No stress. You have 14 days from receiving your package to send it back to us. To ensure a smooth process for both of us, here are the ground rules:
👕 Stay Fresh: Condition of the Goods
Of course, you can try on your new item to check the fit – just like in a changing room. The only important thing is: The item must be unworn, unwashed, and in absolutely perfect condition when returned.
🚨 Important Rule:
If a label or hygiene seal is attached to the product, please leave it on! If it's torn off, we unfortunately cannot accept the return.
🌱 Sustainability & Our Print-on-Demand Promise
You know: We don't have huge warehouses full of fast fashion. Your garment was printed exclusively and fresh for you. Every return burdens the environment and us as a small label. Our request to you: Before your next order, always briefly check our size guides to avoid unnecessary returns and CO₂. Together, we make streetwear more sustainable!
💸 The Costs
As an independent label from Vienna, we unfortunately cannot offer free returns like the big shipping giants. In this case, you bear the postage costs for the return shipment yourself.
📦 How the Return Process Works:
So that we can quickly assign your return, we handle it very simply via our returns center:
- Register your return: Click here on account.blackursus.at and simply log in with the email address of your order (you don't need a password).
- Select items: Choose the pieces you want to return and click on "request".
- Off to the post office: As soon as we have briefly approved your request, you securely pack the items and send the package (sufficiently stamped) directly to our headquarters:
Black Ursus E-Commerce e.U.
Goods In/Return
Karl-Popper-Straße 5/36
1100 Wien
Austria
🛠 Damaged or Faulty Goods?
Was something wrong with the print or did the package arrive damaged? Then you often don't even have to send it back to us! In this case, simply send us an email directly with a photo of the defect to support@blackursus.at and we will immediately arrange a free replacement for you.
Need help?
If the returns center is stuck or you have questions about your return, simply send an email to support@blackursus.at – we will help you personally!
Once the package has arrived and been checked, we will refund the purchase price via your original payment method
Care instructions
✨ Care Guide: Keep it Fresh
Here's the secret recipe to keep your item as fresh as the first day:
Keep cool: Wash it in cold water (30°C) and turn it inside out beforehand.
Be gentle: Use the delicate wash cycle and leave out the fabric softener; the print will thank you.
Take a breather: Hang it on the clothesline instead of putting it in the hot dryer.
Take care when ironing: Only use lukewarm water, iron inside out and never iron over the design.
Product Safety & Compliance (GPSR)
We place the highest value on quality and safety. In accordance with the General Product Safety Regulation (GPSR), Black Ursus E-Commerce eU guarantees that all products offered are safe and comply with applicable EU standards and legal requirements for chemical safety.
If you have any questions or concerns regarding product safety, please contact us directly:
- Email: support@blackursus.at
- Postal address: Karl-Popper-Straße 5/36, 1100 Vienna, Austria
